Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 4439 Services Powervamp’s service team operates from its impressive premises at Barton-le-Clay in Bedfordshire, one of the companies two major UK sites (the other being located in Weston-super-Mare). REPAIRS AND MAINTENANCE Product support is the core capability of the servicing operation. Skilled engineers can handle repairs and maintenance across the entire range. Products can be returned to the service centre or dealt with on site, as UK-wide travel is part of the company’s service proposition. An increasing number of Powervamp customers take out an ongoing maintenance contract which can cover work on competitors’ equipment, as well as Powervamp’s own product lines. Activities range from routine battery checks and discharge monitoring to complete swap-outs of faulty materials and components. To ensure that its service engineers have all the skills needed for any eventuality, Powervamp runs a comprehensive induction and training programme. New recruits are required to spend time on Powervamp’s assembly line in order to gain knowledge of product assembly. Staff are also trained extensively in servicing, and repairing, prior to working in the field. SITE SURVEYS Powervamp also offers a detailed site surveying service which includes assessing a site’s power requirements in order to recommend an appropriate fixed electrical ground power unit. Powervamp is regularly approached to calculate the costs when companies wish to embark on an energy saving scheme, providing more power-efficient equipment COMMISSIONING Commissioning is another key function for the servicing team. Ground power unit operators such as major airports sometimes arrange their own installation, but Powervamp engineers still play a vital role, checking that the work has been done correctly – verifying that electrical loads are within stated tolerance or that the installation environment is appropriate. The process can also include the safe disposal of life-expired components with full compliance certification. TURNKEY INSTALLATION The team can also offer a complete turnkey installation and commissioning package, either using its own staff or calling on approved specialist contractors with experience and training in Powervamp products. Call us for more information or to discuss your requirements: +44 (0)1934 643000 info@powervamp.com Installation • commissioning • maintenance